House of Craft
Welcome to House of Craft. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
This website is owned and operated by House of Craft.
By placing an order, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to update, modify, or change these Terms at any time without prior notice.
2. Products & Customization
We specialize in custom-made products including bracelets, keyrings, chains, and similar accessories.
All customized products are made according to the specifications provided by the customer.
Once an order is placed, no modifications or cancellations may be accepted.
3. Pricing & Payments
All prices listed are in INR (₹) and are inclusive/exclusive of applicable taxes (as mentioned).
We reserve the right to change pricing at any time without prior notice.
Payments must be made through approved payment methods available on the website (e.g., Razorpay, UPI, Cards).
4. No Return & Refund Policy
Due to the personalized nature of our products, all sales are final.
We do not accept returns, exchanges, or refunds once the order has been placed.
In case of damaged or incorrect items, customers must notify us within 48 hours of delivery with valid proof.
5. Order Processing & Shipping
Orders are processed within the time frame mentioned on the product page.
Delivery timelines may vary depending on location and courier services.
We are not responsible for delays caused by third-party logistics providers.
6. Intellectual Property
All content on this website, including images, logos, designs, and text, is the property of House of Craft.
Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Limitation of Liability
House of Craft shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
We do not guarantee that the website will be error-free or uninterrupted.
8. User Responsibilities
Customers must ensure that all customization details provided are accurate.
We are not responsible for errors in the final product resulting from incorrect information submitted by the user.
9. Privacy Policy
Your personal information is handled securely and used only for order processing and communication.
We do not share or sell your data to third parties.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in your operating city/state.
11. Contact Information
For any queries or concerns, please contact us at:
📧 Email: houseocraft@gmail.com
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
