House of Craft
At House of Craft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Shipping and billing address
b. Payment Information
Payment details are securely processed via trusted third-party gateways (e.g., Razorpay).
We do not store your card or banking details.
c. Technical Data
IP address
Browser type
Device information
Cookies and usage data
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support
Send order updates and notifications
Improve website functionality and user experience
Prevent fraud and ensure security
3. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience.
Cookies help us remember your preferences and improve website performance.
You can disable cookies in your browser settings, though some features may not function properly.
4. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
Payment gateways (for transaction processing)
Shipping partners (for order delivery)
Legal authorities (if required by law)
5. Data Security
We implement appropriate security measures to protect your personal data.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to fulfill your order and comply with legal obligations.
7. Your Rights
You have the right to:
Access your personal data
Request correction of incorrect information
Request deletion of your data (subject to legal requirements)
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: houseocraft@gmail.com
By using our website, you consent to the terms outlined in this Privacy Policy.
