House of Craft

At House of Craft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

b. Payment Information

• Payment details are securely processed via trusted third-party gateways (e.g., Razorpay).

• We do not store your card or banking details.

c. Technical Data

• IP address

• Browser type

• Device information

• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order updates and notifications

• Improve website functionality and user experience

• Prevent fraud and ensure security

3. Cookies & Tracking Technologies

• We use cookies to enhance your browsing experience.

• Cookies help us remember your preferences and improve website performance.

• You can disable cookies in your browser settings, though some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data.
We may share your information with:

• Payment gateways (for transaction processing)

• Shipping partners (for order delivery)

• Legal authorities (if required by law)

5. Data Security

• We implement appropriate security measures to protect your personal data.

• However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

• We retain your information only as long as necessary to fulfill your order and comply with legal obligations.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction of incorrect information

• Request deletion of your data (subject to legal requirements)

8. Third-Party Links

• Our website may contain links to third-party websites.

• We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

• We reserve the right to update this Privacy Policy at any time.

• Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: houseocraft@gmail.com

📞 Phone: +91-969682007

By using our website, you consent to the terms outlined in this Privacy Policy.